Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Customers are responsible for purchasing and providing their own return shipping through any carrier of your choosing. Return shipping costs are not included or reimbursed and will not be deducted or prepaid by Marina's Style Edit. 

We strongly recommend using a trackable shipping service and keeping your tracking information until your return has been processed. Marina's Style Edit is not responsible for return packages that are lost, delayed, damaged or delivered to an incorrect address. 

Original shipping charges are nonrefundable.

To start a return, you can contact us at marinasigmund19@gmail.com. Please note that returns will need to be sent to the following address: 1252 Lydia Lane, O'Fallon, MO 63366.

You can always contact us for any return question at marinasigmund19@gmail.com. 

Restocking Fee

We do not charge a restocking fee on approved returns that meet all eligibility requirements. 0% restocking fee for an approved, compliant return.

20% restocking fee if an item fails to meet the stated return conditions mentioned above. This applies to merchandise missing its original tags or packaging, an item returned outside the 14-day return policy window, not properly authorized for return (sent without approval), in a condition requiring extra handling, anything else otherwise inconsistent with Marina's Style Edit return requirements. Restocking fees do not apply to verified damaged, defective or incorrect items. 

Example: For a $60 item: $60 x 20% = $12 restocking fee. Customer receives $48 merchandise refund. Original and return shipping remain nonrefundable. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. A photo(s) may be requested to be sent to marinasigmund19@gmail.com for inspection and determination of return authorization.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns or cancellations on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Because inventory may be limited, we do not guarantee direct exchanges. 

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at marinasigmund19@gmail.com.